Some jewelry is inlaid with natural diamonds and some contain natural diamonds. Our pieces can be worn for weddings and engagements or gifted for birthdays and holidays. There is something for every budget and every occasion here at Black Crystal Jewels. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Wrong Ring Size or Made to order. Intimate items such as nose ring or studs (for health/hygiene reasons). Any item not in its original condition is damaged or missing parts for reasons not due to our error.
We only replace items if they are defective or damaged. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Q: How can I know my ring size? Google "find my ring size" and you will have it in no time.
Q: Can I order a custom piece? A: We're not able to accommodate custom design at the moment but we encourage you to join our newsletter - we launch new products weekly so you'll definitely find something you love! Custom Sizing: The sizes shown on each product page are the only ones we're able to offer at this time. Q: If I haven't received my order or my order arrives damaged what should I do? How do I take care of my jewelry? GOLD FILLED / STERLING SILVER. A little love goes a long way! When not wearing your jewelry, be sure to store it in the pouch it came in. This helps prevent scratching and maintain color for gold filled and silver pieces. Remove your jewelry when applying scents, lotions and sprays.TLC is always needed, even for 14K - to keep their beauty and patina as long as possible, scrub lightly with a fresh toothbrush and warm water. Make sure to rinse away any excess residue! MILESTONE COLLECTION (Engagement rings and Wedding bands). Precious metals and diamonds require care and attention to extend their lifetime.